Frequently Asked QuestionsMany companies ship orders the same day they are received. Why don't you?
Unlike most retailers, we do not sell mass produced merchandise. Each cap, jersey, jacket, and many of the sweatshirts we offer are sewn one at a time, individually for each order. In a sense, each of these items is custom made for each customer. Each product page in our online store indicates the sewing/production time required for each garment.
Why was my credit card charged prior to the merchandise being shipped?
If the items(s) you ordered are "made-to-order" items, the total price of your order will be charged to your credit card before the item is made or shipped. Orders for "made-to-order" or customized merchandise can not be cancelled once they have been assigned to our sewing room for production.
I do not live in the United States. Why can't I purchase merchandise from you?
We do sell merchandise to customers throughout the world (with the exception of a few banned countries). However, we are able to accept credit card payments only from customers within the United States, Canada, United Kingdom, Australia and Japan. All other international orders must be paid via bank wire transfer
If you would like to place an order for shipment to a country that is not on our current list of "approved" shipping destinations, please send us email or phone us. We can usually accept payment for your order via Western Union or bank wire transfer.
I own a retail shop and would like to carry your merchandise in my store. How can I purchase from you at wholesale pricing?
At the present time we do not sell our products to distributors or retail outlets. Our products are available for purchase by consumers only via our online store and via orders placed by phone.
Where can I find a store in my area that carries your merchandise?
Our products are not available in stores. Our products are available only in our online store. We also accept telephone orders during normal business hours.